Wednesday 9 September 2009

15 Amazing Ways to Supercharge Your Business Success!

Program Management words of wisdom:
Good control reveals problems early - which only means you'll have longer to worry about them.
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8. Name your product or service. One of the best ways to differentiate your products or services from all the rest is to give them distinctive names. A building contractor with expertise in remodeling during off-hours calls himself the
"stealth" remodeler. A fuel oil dealer doesn't talk about service--he emphasizes "ComfortCare Service." The idea is to imbue ordinary ideas with new meaning thereby separating your com-pany from your competitors. Make sure, however, that the name appeals to your customers and not just to you.

9. Be relentless. Persistence is power in marketing and sales. Far too many firms fail in their efforts because they don't follow through long enough to produce proper results. Marketing momentum comes from a consistent effort. Once you start a newsletter, issue it on schedule. It takes time for customers to comprehend what you are doing and for prospects to get acquainted--and comfortable--with a business.

10. Get rid of the self-serving nonsense. Most company publications, ads, letters, brochures, and other sales materials are filled with words, photographs and information that do nothing more than toot the company's horn. No one cares that the
business says it is the "best," "oldest" or the "biggest." Pictures of the staff are only interesting to the staff. A better approach is to ask prospects what they want to know about your company. We doubt anyone will be anxious to see pictures of the CEO, chairman of the board or the executive vice president.

11. Tell them everything you know. Spill the beans, so to speak. Since today's customers want information, knowledge and helpful ideas, do everything you can to share everything you know. This is the only way to become a valued resource to your customers. When people use your ideas, they will buy what you sell.

12. Be generous.
No one wants to do business with firms operating on a one-way street. Buy a new car and the dealer hands you a 20-cent plastic key holder! It sends a message that this dealer doesn't under-stand his customers. You may forget the car, but you will never forget the lousy key ring! Another auto dealer delivers the new car to your office. What a difference. This dealer sends a powerful message--our customers are important.

13. Make prospect identification your mission. The single most important daily activity in any business is prospect identification. By making prospecting a continuing process, companies produce a steady flow of new sales leads. They never stop asking, "Who do we want to do business with if we have the chance?" Then make sure all prospects are entered into a database so they can be cultivated over a period of time.

14. Scrutinize your corporate identity. Yes, how a company presents itself makes a difference. Is the logo appropriate? Is it dated? Does it communicate the right message and the correct image? Is the president the only one who understands it? What about the company colors? Are they reminiscent of the late '50s? Do the letterhead, mailing labels and business cards convey a strong, positive message? Or, are they dull and ordinary looking? If you don't think this is important, your competitors will be thrilled. Corporate identity is the face you put on your company.

15. Write customer-centered letters. Most business letters have cold, impersonal words. "As per our conversation..." "Pursuant to our agreement..." When was the last time you heard anyone talk this way at lunch (other than perhaps a lawyer)? Yet, give the same executives a pen and they become stilted. There is no reason why
business letters should not be warm, friendly, conversational, interesting--and customer-centered. Write as if you were the one reading it. Should a letter end at the bottom of the first page? Yes, if that's what it takes to tell the story? But it may take two, four or six pages. A letter should be as long as necessary
and always interesting to the reader.

There you have it! 15 ways you can use to super-charge your
business right now.

KACAK5 Management

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