Wednesday 7 October 2009

How to Communicate Effectively as a Manager

Program words of wisdom:-
A great manager is being able to communicate effectively with your subordinates, superiors, and co-workers.


Mastering this art of communication can be difficult for new managers coming into a new role and having to learn how to deal with all the new personality types. Even experienced manager has to overcome this skill requirement. It can also be different for managers who have received a promotion and will now have to delegate to their peers. No matter what your situation and challenges, effective communication is necessary in order to succeed.
Here are a few tips on how to communicate effectively as a manager:

Step 1

Be a supervisor, not a friend.
It’s important to set the tone in the beginning, and let your subordinates know that you are first and foremost their boss, and then their friend. This can be extremely difficult if you were close before your promotion to manager and now you have to discipline them. True friends will understand not to overstep the boundaries and realize that you have a commitment to the company.

Step 2

Remember what it was like to be the subordinate.
Relate to your employees and although, at times, it’s necessary for you to be firm, try to be understanding. Do your best to solve problems that were issues when you were in that position. Accept feedback and praise suggestions.

Step 3

Lead by example.
If you are late to work everyday how do you expect your employees to show up on time? It’s important that you lead by example and show your employee’s what it’s like being a manager.

Step 4

Don’t only delegate—participate!
Employees will work harder for you if they see you work hard. If it takes longer to tell someone to do something for you than it takes for you to do it yourself, do it yourself! Asking your employee to pick something off the fax machine for you or send an email when you could have done it just as quickly and efficiently, it will make your employees resent you. Delegate respectfully and do not overuse your power.

Step 5
Reward good behavior.

If you have made budget this month, or if your employee has done an exceptional job, reward them! Gift certificates, holiday bonuses, lunch catered in, coffee and bagels are all nice gestures. Employees will be more excited to work hard and diligently if they know you really appreciate them. Show them you care.

Step 6
When giving constructive criticism to an employee, always mention the good.

Praise them for all the good stuff they have done and then let them down easy with the bad. Give them ample time to fix the problem, and discuss their goals and future expectations. Don’t let the problem get so bad that it cannot be solved.


Kacak5 Management

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