Program words of wisdom:-
"Feedback is the breakfast of champions." To perform well, we need feedback to ensure we are on the right track of progress regardless it's positive or negative.
Frequent communication---- not the yearly appraisal -----is the answer to managing a staff performance in your Program Team.
The brutal truth is everybody (or at least 80%) honestly believe they did their best and their performance to be in the top quartile!
- Constant communication and feedback about performance and praise good work to ensure goals are clear and expectation understood
- Performance management is everyday.
- Provide positive and constructive feedback to be specific and reinforcing your requirement. Never negative and critical.
- 2 way performance review and encourage staff to do most of the talking if possible.
- encourage a policy of "No Surprises". Any performance problems should be honestly dealt with immediately
- Build good relationship by delivering what you say you could. Trust is earned.
- Analyse problem, not personality, so keep them separate. You will hate some and like some people.
- Judge on the overall performance, not on some specific incidences.
- Be prepared with facts to resolve.
-Start with his strengths, encourage where deserved and move gradually to the problem area.
- Follow-up what you wanted.
Kacak5 Management
Friday, 22 January 2010
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Many thanks for your speedy response to my request. I guess you can understand the rationale as we have to be prepared for any eventualities.
ReplyDeleteAppreciate your kind comments.
May God bless, protect and and guide you and your family always. I am blessed to have a real and sincere reader like you.
Shalom
I am glad to know you had read my blog and provide encouraging comments. God bless you too.
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