Monday 4 January 2010

DON'TS FOR WELL-MEANING FRIENDS

Program words of wisdom:-
From experience, we gain wisdom in later years.

We do know that every successful career person should have some compassionate behaviour such that due to our busy work nature are often not acted out correctly.

Here are my personal observations in the ICU

DON'T
- sit in on the doctor's medical briefings for the family. No doctor would invite an outsider unless the latter is a medical professional who has something vital to contribute.

- prescribe alternative therapies or MLM-type health products for the patient. By doing so, you only confuse the patient's family and put unwanted pressure on them. Let the doctors do the job they have been trained for. They are in the best position to administer the appropriate treatment as they have access to the patient's test results and know the patient's medical condition.

- visit the patient in the ICU, especially if he is under sedation. He won't even know you are there. Besides, you may be exposing him to bacterial infection and you may even be at risk of getting infected! This was a major concern of the doctors. All the more so as visitors to the ICU at this particular hospital for infectious diseases are not required to wear a facial mask. I found this rather shocking.

- pose as family members or medical doctors in order to gain access to the patient or patient's medical records. When the real family members turn up, the busy doctors are understandably reluctant to have to repeat the medical updates all over again.

- post confidential medical details of the patient on social networking sites for all and sundry to read. Only the immediate family has the right to do this, if they choose to.
call up the family at odd hours to inquire about the patient, or worse still, get into an argument about the best course of action to take.

- insult family members by calling them names. This is totally unacceptable and unwarranted. The focus should be on the patient's speedy recovery, not on petty issues blown up by bruised egos.

Kacak5 Management

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